Question 1

What active ingredients are in EarthMed products?

Accepted Answer

Our products use FDA-recognized active ingredients such as menthol, salicylic acid, allantoin, and others, depending on the intended use. Each formula is clearly labeled with its active and inactive components.

Question 2

How do I know which product is right for me?

Accepted Answer

Review the product’s Drug Facts panel and intended use section on each label. You may also consult your healthcare provider if you have specific questions about product suitability.

Question 3

Can I use these products with other medications?

Accepted Answer

Consult a healthcare professional before combining OTC topicals with other medications to ensure safety. Always read and follow the product’s Drug Facts label.

Question 4

Are EarthMed products safe for sensitive skin?

Accepted Answer

Individual sensitivities may vary depending on the product. We recommend performing a patch test before first use.

Question 5

How should I store my EarthMed products?

Accepted Answer

Store EarthMed products in a cool, dry place away from direct sunlight. Keep containers tightly closed when not in use.

Question 6

Do your products expire?

Accepted Answer

Each product has an expiration date listed on its packaging to indicate when the formula remains most effective and stable.

Question 7

Where can you find batch-specific Certificates of Analysis?

Accepted Answer

When available, you can review batch-specific Certificates of Analysis on our Lab Results & CoAs page. This gives you access to product quality, potency, and safety information.

Cruthuithe Cannabis CarolinaCCanna

General FAQs

What is EarthMed?

Is EarthMed registered with the FDA?

What does FDA-registered mean?

Are EarthMed products made in-house?

Where are EarthMed products made?

What is the difference between Full Spectrum and Sport (THC-Free) products?

Can I buy EarthMed products directly from you or through retailers?

Are EarthMed manufacturing runs scalable for growing brands?

Product Information

What active ingredients are in EarthMed products?

How do I know which product is right for me?

Can I use these products with other medications?

Are EarthMed products safe for sensitive skin?

How should I store my EarthMed products?

Do your products expire?

Where can you find batch-specific Certificates of Analysis?

Ordering Information

How do I place an order on the EarthMed website?

How do you apply for a wholesale account?

How do I qualify for wholesale pricing?

What forms of payment do you accept?

How will I know if my order was received?

What should I do if I entered the wrong shipping address?

How can I check my order status?

Do you offer gift cards or loyalty rewards?

Shipping Information

How long does shipping take?

How much does shipping cost?

Do you offer expedited shipping?

How do I track my shipment?

What if my order arrives damaged?

Can I change my shipping address after I’ve placed my order?

What should I do if my package is lost or delayed?

EarthMed - Company Information

Is EarthMed an FDA-registered pharmaceutical company?

What types of products does EarthMed manufacture?

Can EarthMed manufacture private label or white label products?

What industries does EarthMed serve?

How can I contact the EarthMed team for partnerships or media inquiries?

Subscribe to our newsletter & get 20% off!

Cruthuithe Cannabis Carolina
CCanna